Comments on: Lou’s Total Car Care – The Ultimate Scam

By: garrett

garrett — Fri, 20 May 2011 06:38:59 +0000

I have worked for Lou in the past . If you take a close look at some of the invoices of work that has been done at Lou’s you will find that the labor charged to do the work is more than labor guides call for . Lou has advertised the lowest rates in town but he makes up for it by doubling the hours that a job calls for .Lou is a crook and a thief .when he worked for tires plus he stole from them example when he first started his business in fort myers he took tires and equipment that belong to tires plus and threatened employees that he would bring harm to anyones family that turned him in.Also try and do a background check including new york. also on some of his employees especially the ones that work in tampa you will be surprised .i have already warned my friends in tampa

By: Jason

Jason — Thu, 19 May 2011 16:34:26 +0000

Last I knew, Lou goes between the FM, Cape and Tampa locations weekly. If you are happy with your current mechanic that’s great and if you are not, I would suggest Wayne’s in North Fort Myers. My wife and her family have used them for 25 years at least. Fair prices and have always been upfront and truthful with whatever repairs they have made and/or recommended.

By: Ross Goldberg

Ross Goldberg — Thu, 19 May 2011 16:18:38 +0000

It was a terrible experience Jason. I’ve never interacted with Lou. The Del Prado location of Lou’s isn’t managed by him directly. All I know is that I’ve made my desired impact and others will know about Lou’s predatory business practices.

By: Jason

Jason — Thu, 19 May 2011 15:40:05 +0000

I know this is an old post, but I am shocked none the less. The last Company I worked for used Lou’s for their primary mechanic shop. I am shocked because they have always done good work on the company Van’s and also on my personal vehicle. There prices have always been a little high in my opinion, but that is neither here nor there. Lou has alway’s come across as a stand up guy to me and I am saddened that his reputation has been tarnished by your bad experience. Please don’t misunderstand me, I am not trying to discredit your experience and lack of customer service shown to you by Lou’s total car care. It is a shame that this situation has happened and a resolution has not already been reached.

By: Chris

Chris — Mon, 27 Sep 2010 20:31:11 +0000

Their response to your post says even more about them (in a very bad way) than the incompetent work they did on the car.

I’ll bet some people are reading this thread right now and spreading the bad news about that place after seeing how they react to honest criticism. I can’t imagine there’s so much happening in the Fort Myers area that a local TV station wouldn’t be all over this story, especially if they have a consumer reporter.

By: Ross Goldberg

Ross Goldberg — Thu, 09 Sep 2010 13:12:23 +0000

Another update: I finally got a call from Lou’s.

I guess they aren’t too happy about my statements here.

Our conversation consisted of threats, cursing, and a lot of denial on their part.

The bottom line is that they did a very lazy job on the repairs for our car.

They cost us (roughly) double what they should have.

Part of the conversation included the standard “I’m from the streets” threats and what they failed to realize is that so am I and that won’t work.

The manager tried to justify the fact that I had to pay $1,000 to another mechanic for 2 hoses that they cut short and should have simply replaced…

They also claimed that they are going to try to mess with my sites. That “I’m not the only computer genius out there”. Ok. I’ll take it as it comes.

Where I stand right now, they could offer me $5,000 (what I estimate as the unnecessary amount of money I paid for repairs) and I still wouldn’t take this post down.

They suck and people have a right to know the truth.

By: Ross Goldberg

Ross Goldberg — Sat, 07 Aug 2010 12:49:40 +0000

New development – spent another $150 on a blown radiator hose. Turns out they reused as many parts as possible during the process of replacing every single piece of my car that coolant touches…

The main radiator hose broke in our driveway, so we took it to the new mechanic and he fixed it for us.

Every additional thing that goes wrong with this car makes me wonder how much money Lou’s Total Car Care has cost other people.

By: Ross Goldberg

Ross Goldberg — Tue, 03 Aug 2010 10:47:04 +0000

Our meetup group is great. Erik Stafford, Alan Bechtold, and I have a great group of people.

Chris normally drives over 2 hours just to attend them

By: Rich B

Rich B — Tue, 03 Aug 2010 05:05:20 +0000

U da man. “WHO’S NEXT?” ha.

Chris Lockwood told me you run IM meetups there. That’s cool… we have a huge IM meetup once a month here in Austin.

Well, if I move out there, I look forward to meeting you.

Rich
@bigrichb

By: Ross Goldberg

Ross Goldberg — Mon, 02 Aug 2010 23:58:15 +0000

Actually Rich, I had far more evil plans in mind.

However, I have a responsibility to use my “powers” for good and can’t risk revealing the process to others.