I just made this video.
The content it contains is hands down the best I’ve ever produced on traffic and SEO.
(I’ve set it up so you can view it on your iPhone or iPad)
I’m sick.
I’m grumpy.
I’m more irritable than normal.
I love my customers.
I know, that was an odd progression, but it will make sense by the time you finish reading this.
Normally, when I release a product, I have total control. I handle the support, the delivery, and the content. With Link Wheel, that’s not the case and it’s caused some frustration for my best customers.
My partner, Ankur, is not used to the way I do things. He’s done everything in his power to adjust and try to follow my standards, but I set them higher than the clouds.
It’s been an interesting challenge to turn Link Wheel into what my vision is. Ankur knows his stuff. However, I have my ideas and have insisted that certain things be a part of our software. He’s bent to the point of nearly breaking.
Tonight, I emailed Ankur to let him know that I was upset over new support issues I’d become aware of.
His response was to let me know that he’s very ill and in the hospital in India.
2 of my customers had emailed me to let me know that it had been awhile since they had gotten a response from him, so I emailed them immediately to let them know that he was in the hospital and would get back to them right away.
The first response was from one of my best customers. He asked if I would be able to help him and I had to, regrettably reply with a “No”. His response was Ok. It was clear that he was frustrated, but he understood that it was out of my control.
The other customer responded with a snide, condescending refund request.
Ankur handles all of the money for Link Wheel along with the support and programming of the software, so I responded that he would still have to wait and that I was amazed by his insensitive response.
You see, this customer had emailed me 5 times in 3 days with detailed questions related to link building and SEO strategy. He felt that his purchase had given him direct access to my email and that I owed him free help.
The problem with that lies in the fact that he did not purchase coaching from me, he purchased software. The software comes with very clear directions and a video from me that explains exactly what to do to achieve the best possible results from it.
Instead of watching the video and reading the directions, he decided it would be better to bug me with silly questions that were already answered elsewhere.
It’s a thin line between supporting my products and making my customers happy and becoming a doormat for customers to stomp all over me.
I don’t just sell software. I’m an information marketer, a coach, a speaker, an author, etc… I sell information. People pay me to coach them.
I also demand respect from any and everyone. I have earned it.
I provide endless value for free and undercharge for all of my products.
My time is the one thing that I refuse to part with for free. While I normally answer my toll free number when calls come in, I will not sit on the phone for 2 hours “hanging out” while I have work that needs to be done. I have a family that (I’m lucky) wants to be around me. Every moment spent answering questions or providing free help takes me away from them.
I charge $500 per hour for consulting.
If a customer has a question related to the usage of one of my products or is facing an issue that I need to address, I welcome the calls and support tickets.
If a customer has a sense of entitlement, thinking they can bug me 5 times a day, email me whenever they want, and call me for fun, I have no choice but to recite from the apprentice – “You’re Fired”.
Am I crazy, grumpy, or ridiculous in my statements and story? I’d love to hear what you think in the comments section.
After watching the video above, Head to http://rosshelps.com and answer the 3 questions below:
1. What are you interested in doing in your business?
2. What barriers are you facing?
3. What do you think I could do to help you increase your success?
I look forward to working with you!
The video above addresses the most common question I’ve been receiving related to my 2 recent software launches. Take a moment to watch it.
I will be closing down the lifetime access to both programs, plus my VIP coaching and a ton of my training products tomorrow. See the Traffic Magnet Lifetime VIP deal here.
If you have any questions about the deal, call me at 1-800-274-5815
In the video, I talk about the changes Google has implemented over the last few years, including some very recent ones. I hope it opens your eyes to ways you can easily out market your competition in pretty much any market on the internet.
They’re lazy, if you take the extra few steps and follow what Google’s revealed to us, you can easily crush it.
As an aside, I created another new video that you should watch. It reveals ways that other “traffic teachers” are faking proof to convince you that they might know something… I’d rather just teach you, my credibility will come when you see results 
To see the new video, head over to my Traffic Magnet site and give me your email address. The confirmation emails seem to be a touch delayed, but you’ll get the video as soon as you confirm that you asked for the info.
I’m sitting in Brad Fallon’s kitchen right now, working on the Stompernet launch. While I’ve launched many products on my own, I am used to only leaning on 2 or 3 people to help me get things in line for my product releases. I’ve worked with them for a long time and they always get me what I need on time.
For a launch of this caliber, there are roughly 30 staff members working on different pieces of this massive puzzle.
It’s VERY different from what I’m used to and it’s been an amazing experience from the top to the bottom.
Some of you were waiting at 9 a.m. Eastern time for the doors to open and be able to see what this gigantic announcement was going to be. Regrettably, it took over 3 hours for everything to fall into place and those doors to actually open.
I’ve seen the conspiracy theories and I’m irritated by all of them. Until you are in the middle of the kind of sh*tstorm that occurred yesterday, you have no way to be able to understand what happened and I’m sure most people theorizing have plenty of better things to do.
To understand what happened, I need you to get a touch creative with me. Imagine a long chain with 30 links. Let’s say that 28 of those links are made of the strongest metal imaginable and are unbreakable. Then, you have 2 links in that chain made of wet toilet paper. Then, launch time comes, the chain gets yanked, and the toilet paper does exactly what you’d expect.
To be clear on this:
If you combine the total value of all of the tools we’re releasing to all members, it’s worth well over the $199 per month Stompernet costs.
To all conspiracy theorists, get a life. Things didn’t go as planned, but that happens. If you were here with us yesterday, you’d have no question that nobody planned to keep the doors shut until after 12 Noon. Honestly, it’d be pretty stupid of us to do that. You can’t sell anything if you aren’t able to take orders
I’m going to be putting some crazy stuff together for Stompernet members over the next few months. I’d recommend you sign up for it as soon as you can.
[video]http://www.youtube.com/watch?v=ihJbUhuvwJA[/video]
Click here to sign up for the advance notice list for Stompernet 999
3 years ago I had a group coaching program called SEO and Traffic.
There were just over 100 people that joined the program and everything was done via teleseminar.
Now, 3 years later, I’ve discovered so much in my journey of building my own businesses and helping you build yours.
However, I haven’t released a completely new product in a year.
I feel it’s time to do something about that.
The brand new SEO and Traffic program starts next week and it’s 4 weeks of training. It’s totally webinar based and I’ll be showing how I create instant traffic to any site that I want. It will be taught in a way to include those that need the basics and those that have been with me for awhile. Advanced tricks and tactics will be revealed in full detail.
I’ve also priced it under $100, as we all know the economy stinks…
Join the SEO and Traffic Program today, you won’t regret it.
